Nice, soft leather and smooth zipper with no snagging issues. "Multiple pockets" must have applied to a different style, this one has only one inside pocket and no others. It fits well and looks great. It is also quite warm, real leather, and lined. One drawback - the smell upon arrival. Smells like it was sprayed with some kind of protective coating but Holy Stink Batman! Smells like bug spray. I practically soaked it in Febreze inside and out and let it hang outside in the laundry room for a day and now it's just fine. Also, the Febreze didn't cause any discoloration.Overall a really great leather jacket, although pockets for my hands would have been nice.The jacket looks great and quality seems to be good. It is just way too small.Beautiful jacket! I’m 5’3 and 105 lbs, this style was too large for me, especially in the waist, pulling the belt that tight made the jacket crease in a weird way. Would be perfect for someone 15 lbs or so heavier.I would not recommend this one as a quality product, but it looks pretty cool. More of a fall than a winter jacket.I get compliments on this jacket whenever I wear it out. Just as gorgeous and well-made as a premium brand leather jacket but barely 1/5 the premium price. Fits tight at the waist but that's the selling point for me (I love belted, fitted jackets)Cute jacket, but some spots had scratches already when I opened it. Fits true to size. Arms are slightly long though. Overall, I like it.I ordered this jacket in a size Large, after reading some of the other reviews, and it was the right choice. The jacket fits beautifully, I love the cinching belt, and the leather is soft and looks very nice. A good buy.This jacket was a gift for our daughter. She loves it.